mikehudack:

The best article I’ve read about AT&T’s iPhone problem.

While I understand that this would help AT&T’s network issues, as a consumer I’m firmly opposed to a tiered-pricing or limited data program.  I don’t want to deal with the hassles of limiting my minutes AND my data.  I’m opposed to it for wired internet, and I’ll remain opposed to it for wireless data as well.  If this negatively affects AT&T’s business plan then so be it, but as a consumer I’ll gladly pick a different handset and carrier in exchange for not having to deal with that pricing structure.

My knee jerk reaction is “why should I pay more because you can’t back up your contractual obligations? Fix your fucking network and this isn’t an issue.” Yeah it’s expensive, use the income streams from the several million new customers this handset has brought to your system over the past 2.5 years.  Don’t offer me an inferior data plan that will cost me more or try to sell me a $150 device to provide me the service you promised I would have when I put my John Hancock on the dotted line. I, as a consumer, pay for you, the carrier, for network service. Give me service, not excuses; or I’ll start giving you excuses as to why I only paid you 50% of the bill.